Contact
We typically respond within one business day.
Business Address
504 STATE ST
SANTA BARBARA, CA 93101, United States
SANTA BARBARA, CA 93101, United States
Customer Support Email
support@celyta.com
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1-3 business days, then arrive within 5-8 business days via USPS First-Class Mail — about 6-11 business days total from order date.
How do I return an item?
Email support@celyta.com within 30 days of delivery to get a Return Merchandise Authorization (RMA) number before sending anything back. Once we receive and inspect your return (3-5 business days), your refund is issued within 5-10 business days. Return shipping is on us only if the item arrived damaged, defective, or wrong — otherwise it's covered by the customer.
How can I track my order?
You will receive a tracking link by email as soon as your order ships. You can also track your order anytime using the "Track Order" link in the header or footer.
