Payment & Delivery

Last updated: August 21, 2026

At Celyta, a consumer brand operated by SOUL STEAKHOUSE LLC, we process all transactions exclusively through PayPal. We do not accept direct credit card payments, wire transfers, checks, or any payment method other than PayPal. This policy ensures maximum security for all parties and eliminates the risk of hidden fees or payment discrepancies.

1. Accepted Payment Method To ensure a secure and convenient checkout experience for our customers, we currently process transactions through PayPal. You can pay securely using:

Your PayPal balance
A linked bank account
Credit or debit cards through PayPal Guest Checkoutor Discover

By using PayPal, your sensitive financial details are never shared with Celyta or stored on our servers.

1A. No Hidden Fees — Billing Transparency Guarantee The price displayed at checkout is the final, total price you will pay, inclusive of all applicable taxes and shipping costs. SOUL STEAKHOUSE LLC / Celyta does not charge:

Subscription fees or recurring billing
Order processing surcharges
Currency conversion fees
Any fee not explicitly displayed before payment confirmation

Your PayPal account will reflect a single charge from SOUL STEAKHOUSE LLC / Celyta for the exact amount shown at checkout.

2. Payment Security All payments are protected by secure encryption technology. We use trusted payment processing through PayPal to help keep your personal and financial information safe. Your order will only be confirmed once payment has been successfully processed.

3. Order Confirmation After your payment is completed, you will receive an automatic order confirmation email from Celyta. This email may include:

Your order number
A summary of the items purchased
Billing and shipping details
Estimated delivery information

4. Order Processing Time All orders are processed within 1–3 business days after successful payment confirmation. Orders are processed Monday through Friday, excluding weekends and public holidays.

5. Shipping Method We offer free shipping on all eligible orders . Orders are shipped using First-Class Mail® or another suitable carrier service depending on your location and order details.

6. Transit Time After your order has been processed and dispatched, the estimated carrier transit time is 5–8 business days for domestic US orders. Combined with processing time of 1–3 business days, total delivery time is typically 6–11 business days from order date.

7. Delivery Confirmation Delivery is considered complete when the carrier’s tracking system marks the package as “Delivered.” If your order is marked as delivered but you have not received it, please check around your delivery location and contact the carrier first. You may also contact us for assistance.

8. Failed or Declined Payments If your payment is declined through PayPal, please check that your PayPal account has sufficient funds or that your linked payment card is valid. Your order will not be processed or shipped until payment has been successfully completed.

9. Contact Us For any payment, shipping, or delivery questions, please contact us:

Company: SOUL STEAKHOUSE LLC d/b/a Celyta
Address: 504 STATE ST, SANTA BARBARA, CA 93101, USA
Email: support@celyta.com
Phone: +1 (805) 920-1476